Shipping Policy

FLOWEREVER SHIPPING POLICY FOR PRESERVED FLOWER PRODUCTS

Last Updated: 9/25/2023

*No shipping services available for fresh flower products*

Welcome to FlowerEver! We are dedicated to providing you with a seamless shopping experience, including reliable and efficient shipping services. This Shipping Policy outlines important information regarding the shipping of your preserved flowers orders. Please review the following details:

1. Shipping Locations

We currently offer shipping to addresses within the United States and may expand our shipping coverage in the future. Please ensure your shipping address is within our service area before placing an order.

2. Order Processing Time

2.1 Processing Time: Orders are typically processed within 1-2 business days after payment verification, excluding weekends and holidays. During peak seasons or special promotions, processing times may be slightly longer.

2.2 Custom Orders: If you have placed a custom order, please contact us at info@flowerevershop.com for a specific time frame, as it may vary based on the complexity of the customization.

3. Shipping Methods

3.1 Standard Shipping: We offer standard shipping services for most preserved flower orders, which generally arrive within 2-5 business days after processing, depending on your location.

3.2 Expedited Shipping: Expedited shipping options may be available for an additional fee. These services offer faster delivery times, typically arriving within 1-2 business days after processing.

4. Shipping Costs

4.1 Shipping Fees: Shipping fees are calculated based on the weight, size, and destination of your order. You will see the shipping cost during the checkout process before confirming your purchase.

4.2 Free Shipping: We may offer free shipping on eligible orders based on promotional campaigns or order value thresholds. Details of any ongoing promotions will be displayed on our website.

5. Order Tracking

5.1 Tracking Information: Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to track your order's progress and estimated delivery date.

5.2 Delivery Notification: In some cases, you may receive delivery notifications or updates from the shipping carrier, allowing you to customize delivery preferences or reschedule delivery.

6. International Shipping

For international orders, please note that customs and import duties may apply, and you are responsible for any additional fees or taxes imposed by your country's customs authorities.

7. Undeliverable or Returned Packages

7.1 Incomplete or Inaccurate Addresses: Please ensure that your shipping address is accurate and complete. We are not responsible for packages that are undeliverable due to incorrect or incomplete addresses provided by the customer.

7.2 Unclaimed Packages: If a package is unclaimed and returned to us, we will attempt to contact you to arrange redelivery. Additional shipping fees may apply for redelivery attempts.

8. Contact Us

If you have any questions or concerns regarding our Shipping Policy or any specific shipping inquiries, please contact us at:

Thank you for choosing FlowerEver. We aim to provide you with the finest flower products and exceptional customer service, including a smooth and reliable shipping experience. Your satisfaction is our priority.